Last updated: April 27, 2026
At Compassview ("we", "us", "our"), your privacy matters. This policy explains what personal information we collect when you visit our website, book a stay, hire our photography team, or get in touch — and what we do with it.
1. Information we collect
- Contact details — your name, email, phone number and any message you send us through the contact form or WhatsApp.
- Booking details — dates, location, group size and any special requests you share when reserving a property.
- Photography brief — venue, date, package selected and any creative direction you share for a shoot.
- Payment information — handled by our payment partners (e.g. M-Pesa, card processors). We do not store full card details on our servers.
- Site usage — basic anonymous analytics like pages visited, device type and approximate location, collected via cookies.
2. How we use it
- To respond to your enquiries and confirm bookings.
- To deliver the services you've asked for — your stay, your shoot, your event.
- To send relevant updates about your booking (check-in details, schedule changes).
- To improve our website and the experience we offer guests.
- To meet legal, accounting and tax obligations in Kenya.
3. Sharing your information
We do not sell your personal data. We only share what's necessary with:
- Property hosts and on-site staff for your stay.
- Vendors directly involved in your shoot or event (e.g. second shooters, venues).
- Trusted service providers (payments, email delivery, hosting) bound by confidentiality.
- Authorities when required by law.
4. How long we keep it
We keep your information only as long as needed to serve you and to comply with our legal obligations. Booking and financial records are typically retained for up to 7 years. You can ask us to delete other personal data at any time.
5. Your rights
You have the right to:
- Access the personal data we hold about you.
- Ask us to correct anything that's wrong.
- Ask us to delete your data, where we're not legally required to keep it.
- Opt out of marketing communications at any time.
To exercise any of these rights, email us at compassview76@gmail.com.
6. Security
We use reasonable technical and organisational measures to protect your data. No system is perfectly secure, but we work hard to keep your information safe and notify you promptly if anything goes wrong.
7. Cookies
We use a small number of cookies to make the site work and to understand how it's being used. See our Cookie Policy for details.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will always reflect the most recent version.
9. Contact
Questions about your privacy? Reach us at compassview76@gmail.com or No 0714220438.